Payment security and privacy is our priority.

The LuneNoire house attaches great importance to security issues regarding Internet payment.

In order to secure the online payment of our customers, our website www.LuneNoire.com offers a payment and transaction system via the Viva Wallet gateway for any payment made by credit card.

You can pay securely online. We do not store any of your data during the transaction.

In fact, your bank details are transmitted to our server encrypted by SSL (Secure Socket Layer) and transferred to a totally secure environment with our bank , Viva Wallet.

Thus, your bank details are not kept.

Full privacy:

We assure you the total confidentiality of your banking information and your payments are therefore completely secure.

Transactions are completely secure thanks to the online payment system of our banking partner. Your bank details only circulate on the Internet in encrypted form, that is to say, they are encoded in such a way as to make them completely unreadable.

In addition, they are only processed by Viva Wallet and are never in the possession of the LuneNoire house. Indeed, when you type in your card number to make your purchases on our LuneNoire.com site, it is, in fact, to our bank that you send them.

Operation:

Once the payment is initiated by you, the transaction is debited instantly after verification of the information. You can identify the encrypted transmission as soon as the padlock symbol appears in the browser. When entering bank details (card number, validity date and cryptogram), the URL will be in https (the “s” indicates the security of the transaction).

Technically, the security system is based on 128-bit Secure Socket Layer (SSL) encryption. This payment solution is the most used in France for Internet payment. The information transmitted is encrypted in accordance with the regulations in force and can under no circumstances be read during the transfer of streams on the network.

Transaction:

The commitment to pay given by card is irrevocable, in accordance with the provisions of the Monetary and Financial Code.
By communicating his banking information during the transaction, the Customer authorizes the Seller to debit his card of the amount relative to the indicated price. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event that it is impossible to debit the card, the Sale is immediately terminated as of right and the order canceled.

A wide variety of payment methods:

You can pay for your orders using the multiple payment solutions offered by our bank:

• Bank cards (VISA, MasterCard, American Express, Maestro, Bancontact, JCB, Dinner’s club)
• BitPay
• Apple Pay
• Google Pay
• Giropay
• iDEAL
• Multibanco
• P24
• PayU
• SOFORT Banking
• WeChat Pay

To pay by credit card:

If you want to pay by credit card, select the “Bank cards” checkbox then click on the logo of the card you want to use (VISA, MasterCard, American Express, UnionPay, JCB,…).Enter your card number, its expiry date and its three-digit cryptogram number, located on the back of your card.

To pay by bank transfer:

We suggest that you pay by bank transfer if you prefer.
The processing of your order will simply take a little longer, you just have to give our team time to identify your transfer and validate your ordered. When confirming your order, you will receive an email with all of our bank details in order to make your payment easily.
You are then informed by email as soon as your transfer is approved.
In order to speed up the processing of your order, we strongly advise you to insert your order reference as a transfer reference.
In the unlikely event that your transfer is not validated within 72 working hours, contact just us, we’ll do a manual check as quickly as possible.

If you have any questions, please do not hesitate to contact us at the following address : contact@lunenoire.fr.